Frequently asked questions about WordPress hosting
General
What is WordPress hosting?
WordPress hosting is web space tailored specifically to WordPress – with the right PHP version, databases, caching and easy installation. You don't have to worry about the server technology.
Which plan is right for me?
Starter (10 GB, 10 databases, 10 email addresses, 5 WordPress websites) is enough for blogs and small sites. Plus (15 GB, 20 databases, 20 email addresses, 10 WordPress websites) is a good fit for business websites. Plus+ (20 GB, 30 databases, 30 email addresses, 15 WordPress websites) is for larger or multiple projects.
Where are the servflix.com servers located?
Our servers are located in data centers in the EU. Your website data, emails and backups stay in the EU. Learn more about GDPR-compliant WordPress hosting.
Is the hosting GDPR-compliant?
Yes. Our servers are located in the EU, and we conclude a Data Processing Agreement (DPA) pursuant to Art. 28 GDPR with every customer. As the website operator, you are responsible for your website's content – such as the privacy policy and cookie banner.
How quickly will my site be online?
After setup, you install WordPress via the 1-click installation in Plesk. It only takes a few minutes.
Technology & Performance
What are the benefits of NVMe storage?
NVMe drives read and write data much faster than conventional hard drives. This reduces the loading time of your WordPress site.
Which PHP version is supported?
PHP 8.1 and newer.
What are NGINX and OPcache?
NGINX is a fast web server, and OPcache stores compiled PHP code in memory. Together, they ensure fast response times.
Do I get SSH access and cron jobs?
Yes. SSH access and cron jobs are included in all plans and can be configured via Plesk.
Is an Elementor Pro license included?
No. We don't offer an Elementor Pro license, but our plans are Elementor Pro ready. As a free alternative, you can download PRO Elements.
Security
Is an SSL certificate included?
Yes. SSL is included in every plan.
How often are backups created?
Your data is backed up automatically every day.
How is my site protected against attacks?
With network-level DDoS protection, a server firewall and a web application firewall (WAF) that blocks typical attacks on WordPress.
How many email addresses are included?
Starter: 10, Plus: 20, Plus+: 30 email addresses with your own domain.
Can I check my email on my smartphone?
Yes. The mailboxes can be set up in popular mail apps such as Outlook, Apple Mail or Gmail.
Payment & Support
How can I pay?
You can pay monthly or annually by debit card, credit card, Klarna or SEPA direct debit.
When is support available?
Around the clock, 24/7 – from real people, no chatbot.