Please note
This English translation is provided for your convenience only. In the event of any discrepancy, the German version is legally binding.
Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract is concluded.
To exercise your right of withdrawal, you must inform us
WPress Group LTD (brand: servflix.com)
Piccadilly Business Centre, Aldow Enterprise Park
Manchester, M12 6AE, United Kingdom
Email: support@servflix.com
of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
End of Withdrawal Policy
Model Withdrawal Form
(Complete and return this form only if you wish to withdraw from the contract.)
To:
WPress Group LTD (brand: servflix.com)
Piccadilly Business Centre, Aldow Enterprise Park
Manchester, M12 6AE, United Kingdom
Email: support@servflix.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*):
_______________________________________________
Ordered on (*) / received on (*): ____________________
Name of consumer(s): ____________________
Address of consumer(s): ____________________
Signature of consumer(s) (only if this form is notified on paper): ____________________
Date: ____________________
(*) Delete as appropriate.
Notes
Entrepreneurs: The statutory right of withdrawal applies only to consumers within the meaning of Section 13 of the German Civil Code (BGB). If you order as an entrepreneur (Section 14 BGB), there is no right of withdrawal.
Early start of service: When ordering, you expressly request at checkout that we begin providing the service before the withdrawal period has expired. In the event of withdrawal, you then owe the pro rata amount described above.
Cancellation: Regardless of the right of withdrawal, you can cancel your contract in accordance with Section 11 of our Terms and Conditions.